Episode 28 – Why digital transformation projects work or fail?

In part 2 of the talk with Prof. Janiesch, we talked about a recent survey that tries to identify factors for success of digital transformation projects, considering differences in companies’ intent and goal. On the one side, there are firms that have general interest in process optimization, building communication tools and getting educated in process modelling. On the other side, there are firms that focus on atomization of processes and certifications (e.g. ISO). These two starting points are connected to a different mindset – it is also highly relevant if an approach is working in a top-down or bottom-up direction. Education also plays a major role in this context.

As often, there is no one-size-fits-all solution. In a first step, companies need to define what they want to achieve. If this is not clearly defined, they can’t decide whether to choose a bottom-up or top-down structure or which education modules they need to provide for their staff etc. In general, modeling experience and experience in the process management are supporting the success of digital transformation projects. Another positive factor is a clear organizational framework.

More information about the survey: (https://bit.ly/2NJLHht )

Internet of Service & future Technologies

Everybody now should have heard the terminology „Internet of Things (IoT)“. But what about the „Internet of Services“? I talked with Prof. Janiesch about this field. The internet of service/s is something that we envision to be an internet of digital service applications – smart services that together provide a more complex and valuable service to the user. In this context we also discussed aspects of cybersecurity.

At the end of this session, we talked about game changing technologies. Prof. Janiesch is convinced, that 5G communication standard will have a massive economic impact – it turns out to be the fastest optical fiber connection and will be available anywhere. Moreover, Prof. Janiesch is convinced that blockchain technology, digital currencies and the decentralized management of resources will have an impact of how we think about organization of almost anything – from money and payment to logistics and networks.